Manager Weekly Report Template

Like all the best medical software providers, athenahealth offers all-encompassing accommodating charting, scheduling, telehealth and e-prescribing accoutrement alongside front-office announcement features. Where athenaOne stands out is in its consultation-based admission to convenance administration and reporting. With about absolute filters on its letters and key achievement indicator (KPI) comparisons to agnate practices in athenahealth’s massive network, athenahealth is our best aces for reporting.

With athenaOne, you can accomplish customizable annual and annual letters with acutely bottomless filters. These letters crop data-driven insights you can use to adapt your operations. Plus, athenaOne will consistently analyze your reports’ KPIs to those of the added 150,000 practices in the athenaNet network. 

Tip: athenahealth doesn’t aloof accomplish awful customizable, filterable reports. It compares your KPIs to agnate practices in its massive network.

An athenahealth rep will acquaintance you to agenda a one-on-one arrangement if your KPIs abatement abaft the athenaNet average. In added words, athenahealth doesn’t aloof facilitate address generation; it again guides you through authoritative the changes your letters announce are all-important to accomplish your best banking performance.

We begin athenaOne a bit added difficult to use than some of the added medical software we reviewed. Some medical software acquainted automatic from the get-go, but we begin athenahealth’s aeronautics disjointed. For example, the company’s “patient-centric” archetypal requires you to amount a patient’s book afore you can ability the majority of your tools. This bureaucracy requires common allotment to the home awning afore you can advance with anniversary task.

Tip: To apprentice about added easy-to-use medical software, apprehend our analysis of CareCloud, our best aces for convenance workflow.

The acceptable annual is that athenahealth offers role-specific training sessions, an all-encompassing library of tutorial videos and self-guided training materials. These assets can advice best users affected the antecedent acquirements ambit and get to the amount offered by athenaOne’s affluent data-supported software environment.

During accommodating encounters, athenahealth offers abundant customizable templates that you can acclimatize to fit your note-taking habits. For example, you can accord anniversary accommodating evidence its own box for added analytic alignment and grouping. We like that these preferences can be tailored by user, so anniversary provider can accept their own different customizations to accommodated their needs.

Here is a quick arbitrary of athenahealth’s best important features:

With the athenaClinicals tool, your front-office agents can calmly see your practice’s agenda in daily, annual or annual mode. Anniversary arrangement will appearance the patient’s name, arrangement status, arrangement type, photo and age.

In our testing, we abnormally admired that the athenahealth agenda additionally comes with accoutrement for artful how abounding appointed patients are onsite at your practice, allowance to adviser for inefficiencies that could be adverse to the accommodating experience.

Athenahealth lets you bound see all appointed accessories abutting to the patient’s announcement info. You can calmly book new accessories and annals patients as well. 

Once you book patients, you can set up alternating arrangement reminders via email, buzz or text. If you’re apprehensive which of these admonition methods is best, athenahealth’s A/B testing accoutrement can advice you amount out the answer.

Athenahealth’s scheduling affection keeps patients in blow with your practice. Afore appointments, athenahealth will ask patients to amend their advice and abide all all-important assimilation forms. 

Once a accommodating checks in, athenahealth will affectation their allowance information, copay and deductible. With this information, your front-office agents can accept patients pay onsite. For patients who can’t pay yet, athenahealth allows you to set up acquittal plans.

Athenahealth’s convenance administration software can additionally banderole inefficiencies in your allotment and scheduling processes. Athenahealth will use these inefficiencies to advance changes you should make.

In our review, we noticed that athenahealth emphasizes accommodating assurance and gives them accoutrement to get involved. For example, your patients can appeal or agenda appointments, analysis lab results, and ask for decree refills through the accommodating portal. Patients can additionally pay you and acquaint with your providers, nurses and front-office agents via desktop or adaptable app.

Did you know? athenahealth can ascertain gaps in your allotment and scheduling processes and admonish you on how to advance your workflows.

Athenahealth’s announcement apparatus focuses on accumulation maximization. It does accept a above drawback, though: Unlike added top medical announcement services, athenahealth requires you to accumulate a medical biller on staff. This medical biller will handle your allegation announcement and E&M cipher creation. Once this all is done, athenahealth will analysis your ICD-10 and CPT codes. It can additionally book claims; athenahealth scrubs all claims it receives aural eight abnormal of accepting them. These claims about booty no added than three business canicule to be paid.

Source: athenahealth

If athenahealth apprehension up alive beneath 95% of claims aural three business days, you’ll be reimbursed 2% of the affirmation amount for every allotment point beneath 95%. You’ll additionally get a abounding acquittance for all claims if you accept a bounce apprehension while athenahealth isn’t managing 95% of affirmation denials aural 10 business days.

Athenahealth reviews all your contacts to ensure that your payers are advantageous properly. If athenahealth finds any gaps in its reviews, it will bill payers on a annual basis. Athenahealth additionally commits to advantageous out all claims every day.

In athenaClinicals, you can almanac analytic addendum anon central the patient’s blueprint while reviewing their above-mentioned data. Your patient’s vitals, allergies and prescriptions should be attainable in examination mode.

If you’re not the affectionate of doctor to blazon accommodating notes, athenaClinicals lets you voice-record information. We begin the customizable templates attainable in athenaClinicals to be an able way to accumulate the accommodating encounter. We additionally admired that providers can adapt these templates to assignment best for their admired note-taking approach.

Through this customization, you can abode every accommodating evidence in its own box to accumulate key advice aggregate and organized. Don’t anguish about your customizations affecting added bodies in your convenance – alone you will see them.

Source: athenahealth

Reporting is athenahealth’s aliment and butter. Its customizable annual and annual letters accept about absolute filters. Through these filters, you’ll accept admission to amaranthine data-driven insights.

Athenahealth’s advertisement dashboard shows key metrics such as payer collections and time in accounts receivable. For example, athenahealth letters on front-office abstracts such as no-shows and cancellations. Letters on medical
announcement are additionally accessible, such as letters of your highest-value payers or best frequently acclimated ICD-10 codes. 

You can set custom letters to run on a alternating base and go to the inboxes of assorted recipients. For example, a convenance banknote breeze administration address that examines medical claims’ boilerplate canicule in A/R, all-embracing revenue, and alternating costs is one accessible address that could be advantageous on a annual or annual basis.

In your dashboard, your metrics will additionally be compared to athenaNet averages. If your abstracts avalanche beneath baseline metrics for athenahealth’s network, the aggregation will acquaintance you for a consultation, alms a band of abutment and ability that can advice about-face a convenance about or get a new healthcare business off the ground. Additionally, athenaNet identifies top performers and what sets them apart, allowance your convenance carbon what has been acknowledged for others.

While demography addendum in athenaClinicals, you can adjustment new labs, add diagnoses and e-prescribe medications. Aback your arrangement ends, athenaClinicals will ask you to analysis all this diagnosis, decree and adjustment information.

Among athenahealth’s best-known appearance is its all-inclusive set of interoperability tools. Athenahealth allows you to calmly address accommodating abstracts to added providers and carnality versa. You can additionally add admission abstracts to patients’ medical archive with little trouble.

With athenahealth’s interoperability tools, your convenance will be able-bodied geared to accelerate abstracts to the CDC’s Immunization Advice Systems database. You’ll additionally abide accumbent with the Meaningful Use standards that the Medicare and Medicaid EHR Incentive Programs accept set. Even afore regulations become a concern, interoperability additionally helps your patients who backpack get started with new doctors. 

Patients can log in to athenahealth’s accommodating aperture to appeal new accessories and decree refills. They can additionally amend their acquaintance and medical information, which your analytic agents allegation analysis and accept aloft athenaClinicals accepting it all. We like that patients can complete assimilation forms above-mentioned to their arrangement to accelerate the check-in action aback they arrive.

Source: athenahealth

The athenahealth accommodating aperture includes a HIPAA-compliant messaging apparatus through which patients can acquaintance your agents whenever, wherever. You can ask patients for behind payments and accelerate them arrangement reminders through this tool.

Athenahealth’s accommodating aperture additionally automates accommodating beat campaigns. This apparatus ability appear in accessible during flu season, aback you allegation to bound analyze and ability out to your patients who best actively allegation their shots. You can adapt all letters you accelerate through this tool.

Speaking of customization, you can additionally cast your athenahealth accommodating aperture with your practice’s logo. This way, aback your patients log in, they don’t see athenahealth – they see you.

Tip: Improving accommodating assurance is analytical not alone to advance achievement but additionally to animate accommodating retention, an important aspect of any medical practice’s success.

Athenahealth’s telehealth accoutrement are thoroughly anchored in your EMR, so neither you nor your patients will allegation to accustom yourselves with new technology afore appointments. 

Patients can use any accessory to accompany their telehealth accessories with no added software. Your telehealth offerings will absolutely accommodate with your medical software apartment for easier accommodating acquittal collection.

We were clumsy to admission a appraisement appraisal from athenahealth anon during our review. However, based on our online research, the amount of aloof the athenaClinicals EMR arrangement is $140 per provider, per month. That amount would not accommodate the medical convenance administration software or medical announcement tools.

Another way practices could admission the absolute healthcare IT apartment is by signing up for athenahealth’s medical announcement service. Appraisement for medical announcement casework could ambit from 4% to 8% of annual collections, based on boilerplate affirmation amount and volume, announcement aeon complexity, and added variables.

Athenahealth’s prices accommodate the key add-on of athenaOne, a belvedere for accommodating engagement, acquirement aeon management, certificate management, healthcare IT and more. You won’t allegation to assurance any abiding affairs for this add-on.

Athenahealth’s costs don’t annihilate the amount tag of accepting a medical biller on staff, because athenahealth doesn’t action absolutely outsourced acquirement aeon management. Your centralized biller will be in connected advice with athenahealth’s announcement aggregation to handle RCM.

Unlike some added medical software providers, athenahealth doesn’t allegation added fees for setup. The accomplishing action about takes four to six weeks. However, if you allegation to acceptation abstracts from addition platform, the action can booty essentially longer.

During setup, you’ll be commutual with a committed annual representative. You should accept no affair all-encompassing your rep throughout the bureaucracy process, and your rep should abide in blow afterwards you go alive to accumulate things active smoothly. 

Athenahealth chump annual is attainable by buzz at 1-800-981-5084. You can additionally agenda a affair with your committed annual administrator anon to assignment through your problem. Athenahealth maintains a alive web babble and email inbox for abutment requests. Chump abutment is attainable 24/7, which wasn’t consistently the case with added medical software companies in our review.

Athenahealth, like any medical software, isn’t perfect. These are its two better drawbacks:

We spent hours researching, allegory and reviewing medical software. Our analysis included software demonstrations, buzz interviews and chump annual calls. We additionally analyzed chump annual reviews attainable online, including those on the Better Business Bureau website. For this review, we compared athenahealth to dozens of added medical software companies; see our analysis of AdvancedMD and our DrChrono analysis for examples. Over abounding months, we paid abutting absorption to the admeasurement of advertisement appearance attainable on anniversary platform, ensuring all our medical software best picks included all-encompassing advertisement features. Finally, we chose athenahealth as the actual best advertisement best for the affidavit explained throughout this review.

Medical software encompasses both cyberbanking medical annal (EMR) and convenance administration software (PMS). EMR platforms accumulate charting, note-taking, prescribing, interoperability and telehealth. PMS platforms facilitate front-office tasks such as scheduling, allotment and billing. You can apprentice added about EMR and PMS in our reviews of the best medical software platforms. 

Athenahealth primarily offers cloud-based EMR and medical convenance administration products. It additionally offers some outsourced medical announcement ser
vices.

Patients can log in to the athenahealth accommodating aperture to acquaintance doctors, agenda appointments, appeal decree refills and pay bills. You can adapt this aperture to affectation your practice’s logo instead of athenahealth’s, authoritative the patient’s online acquaintance with your dispensary feel added personal.

Most practices that use athenahealth accept amid 10 and 50 employees. These practices about acquire $1 actor to $10 actor in acquirement per year.

We acclaim athenahealth for …

We don’t acclaim athenahealth for …

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Manager Weekly Report Template

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